The Orchard is seeking a Physical Operations Manager to join our dynamic Solutions team in London. You will be responsible for the seamless operation of the UK Physical Supply Chain, synthesizing interactions across Orchard internal departments and clients, and our warehousing and fulfilment partner, DP World. This is a highly responsible role that requires working to strict deadlines, a keen eye for detail, and a love for all types of music.

What you’ll do:
Work closely with Orchard stakeholders including but not limited to Solutions Managers, Physical Sales, International Inventory & Supply Chain Management and Relationship teams to ensure all stock delivery requirements and deadlines are met.
Support to wider Physical Solutions team, including Manufacturing & D2C Managers, as required
Act as the day to day contact for our warehousing and logistics partner, DP World
Coordinate new release quantity projections and stock delivery for International clients without dedicated UK Relationship teams
Monitor catalogue stock levels in the UK supply chain, advising and organising restocks and destruction of overstocks
Organise and monitor International shipments, working with carriers to resolve any logistical issues or customs delays
Advise and remind internal and external stakeholders on physical supply chain best practices

Who you are:
Highly organised, bringing a methodical and exacting approach to your work
At least 2 years of experience working in physical music distribution
Excellent Excel / Google Sheets skills
A multi-tasker with supreme attention to detail, follow-through and effective prioritization
Effective communicator on phone, email, and in person

What we give you:
You join a vibrant global community with the opportunity to channel your passion every day
A modern office environment designed for you, empowering you to bring your best
Investment in your professional growth and development enabling you to thrive in our vibrant community
The space to accelerate progress, positively disrupt and create what happens next
We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break