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Company Profile

LabelWorx, founded in 2007, is the leading global distributor specialising in Dance & Electronic music. Our mission is to streamline success and amplify Dance music on a global scale. We are passionate about celebrating the culture and talent within our industry, constantly seeking new opportunities to grow, innovate, and uplift those around us.

Role Purpose

The Head of Licensing and Partnerships is responsible for driving new business growth for LabelWorx, leading the Sales & A&R team, and ensuring the department operates effectively.

The role owns new business acquisition, pipeline performance, client retention and upsell, while ensuring new deals are commercially viable and the team has the processes, tools and knowledge needed to sell LabelWorx effectively.

Key Responsibilities

New Business, Retention & Growth

• Own and deliver the new business strategy as agreed by Senior Management.
• Generate, develop and convert new business opportunities.
• Build and maintain a strong pipeline of prospective labels and partners.
• Ensure prospective deals are commercially viable and aligned with LabelWorx objectives.
• Take responsibility for high-value and strategic opportunities.
• Drive retention efforts across the existing client base.
• Identify and develop upsell and growth opportunities with existing clients.
• Identify new markets, partnerships and lead-generation opportunities.
• Ensure leads and opportunities are followed up and progressed effectively.

Team Leadership

• Lead and develop the Sales & A&R team.
• Set clear commercial objectives and hold the team accountable for delivery.
• Ensure the team understands the LabelWorx proposition and can sell it confidently.
• Provide the team with appropriate sales tools, training and support.
• Encourage collaboration and effective sharing of leads, contacts and opportunities.

Operational Excellence

• Own the department’s sales processes, systems and ways of working.
• Ensure effective and consistent use of CRM and pipeline management.
• Establish clear processes for lead management, qualification, forecasting and handover.
• Identify and implement improvements to departmental efficiency and performance.

Reporting

• Establish clear reporting for new business and departmental performance.
• Provide visibility of pipeline, forecasts, new business won and expected commission.
• Track performance against agreed KPIs and identify areas requiring action.
• Capture and report on departmental workload, capacity and activity.
• Assess the expected operational impact of new customers, using new customer and pipeline data to forecast future operational workload and resourcing requirements.
• Feed departmental and customer workload forecasts into wider Operations reporting and planning.
• Ensure data is accurate and gives management a reliable view of both commercial performance and operational demand.

Partnerships

• Develop relationships with key prospective clients and strategic industry partners.
• Represent LabelWorx at relevant industry events and meetings.
• Feed market, competitor and client insight back into the wider business.