Universal Music Group – Communications Manager (UK)

Main purpose of role:
  • A dynamic storyteller with excellent writing skills, digital and social media understanding and experience within PR, events and media relations to play an active role in the global communications division of the world’s leading music entertainment company.
  • The role requires a well organised candidate, a self-starter who shows initiative, has good instincts, a creative mindset and the judgement to communicate thoughtfully, responsibly and effectively on behalf of the department, the company and its senior executives through different mediums, both internally and externally.
Key Responsibilities:
  • Generate and write news stories, press releases and internal communications
  • Support press campaigns for UMG artists, business units and partners
  • Create media tools, content and social media campaigns to support releases
  • Monitor media uptake and create press reports for executives and business units
  • Editorial, story creation, global news conduit, as a member of UMG’s intranet team
  • Newsfeed of global industry related stories for UMG’s daily Top Stories press service
  • Draft internal communications and new executive hire announcements on behalf of the international leadership team and global Managing Directors
  • Maintain media contacts and constantly expand personal network of journalists
  • Update media master lists and create Gorkana database tools
  • Carry out research and handle media related enquiries internally and externally
  • Support creation and editing of presentations for MDs and leaders in 59 countries
  • Assist with UMG hosted events, conferences and launches
  • Support UMG teams with philanthropic and CSR related projects and events
  • Manage executive photograph and biography database
  • Monitor global MDs and leadership teams’ social media output
  • Carry out UMG related research for Vivendi quarterly and annual reports
  • Support the IFPI on the global music report and other publications
  • Work across recorded music, music publishing, brand partnerships, merchandising, label services, classics and jazz, live, audio-visual content and all UMG related partners
Person Specification:


  • Self-motivated
  • Confident communicator across all levels of seniority internally and externally
  • Excellent writing skills and story-telling ability
  • A broad understanding of today’s PR and communications environment
  • Strong traditional PR skills and media relations expertise in the music, digital or   entertainment industries
  • Active media contacts
  • Digital & socials strategy experience
  • News obsessed – both music and wider media business
  • Confidential and trustworthy, must be a team player
  • Good attention to detail and highly developed organisation skills, deadline driven
  • Ability to multi-task, think quickly and exercise sound judgement
  • Experience with events, media and content launches and experiential activations
  • Design and content creation skills
  • Ambition and tenacity
  • An understanding of music in 2018 and how the industry, media and fans interact
  • Experience in crisis management
  • Experience with complex stakeholder engagement and internal corporate communications
  • An understanding of digital innovation and evolving technologies
  • Enthusiasm for film and fashion industries
  • Photoshop and Adobe skills

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