Universal Music – Commercial Partnerships, Senior Manager (UK)

Main purpose of role

  • Build deep relationships internally and externally with digital partner organizations across all functions (at all levels)
  • Influence internal stakeholders (at all levels)
  • Contribute to the digital strategy of Commercial Partnerships
  • Drive positivity whilst having the ability to remain calm in an often-pressured environment
  • Build and maintain strong relationships with digital teams across UMG territories by acting as a centre of excellence to co-ordinate and support digital initiatives – account specific or wider business objectives
  • Manage all partner needs, defining and executing on the long-term partner relationship
  • Work with the Director of Commercial Partnerships and Senior Management within the Commercial Affairs team to understand business objectives and sales key performance indicators
  • Negotiate marketing plans and influence partners to meet Universal’s digital marketing objectives
  • Work closely with business analysts within the Commercial Affairs function to assess results, forecast sales and analyse sales data from digital partners to establish trends and make recommendations to relevant parts of the business
  • Identify new product initiatives and business development opportunities within the account and work with internal teams to make these opportunities happen
  • Communicate and co-ordinate all aspects of the account announcements/developments and artist campaigns to the Universal Music Group operating companies
  • Review and present the overall performance of the partners on a regular basis
  • Travel may be required to territories to help with their understanding of the digital environment or as part of the maintaining and fostering a better relationship with the digital account


Person Specification


  • Very strong relationship management skills
  • Significant working experience within the technology/music/media industry
  • High degree of comfort in senior executive settings
  • Self confident whilst being able to demonstrate humility. Respect for others and the desire to work in a highly collaborative, but sometimes challenging environment
  • Experience in mentoring other members of staff
  • Strong analytical, research, and project management skills
  • Strong work ethic and commitment to excellence
  • Flexible and able to juggle multiple projects, must have strong project management, organizational, time management, problem solving, organizational development and analytical skills
  • Well organised with the ability to plan and deliver to tight deadlines
  • Excellent attention to detail
  • Ability to interpret financial/analytical data
  • Strong communicator, negotiator and presenter
  • Proactive approach to work, constantly seeking improvement in all areas
  • Ability to remaining calm in an often pressured environment
  • Excellent IT skills; must be proficient in KeyNote, Word and Excel

Diversity and inclusion

Universal Music is an equal opportunities employer. We embrace diversity and are committed to a working environment where no one will be treated less favourably on grounds of their sex, race, disability, sexual orientation, religion, belief or age


The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change and the jobholder’s specific responsibilities and activities will vary and develop.  Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.

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