UK Music – Director of Operations (UK)

UK Music is the collective voice of the UK’s world-leading music industry. We represent all sectors of our industry – bringing them together to collaborate, campaign, and champion music.

Our work to deliver on this mission focuses on the following areas:
  • UK Music provides a platform for music industry leaders to share ideas, concerns and goals that allow us to speak on their behalf with an authoritative voice.
  • UK Music guides policy-makers towards decision-making in the best collective interests of our membership, now and for the future.
  • UK Music amplifies the voice of its member organisations, consistent with the collective interest, increasing and supporting their political access.
  • UK Music undertakes and publishes research on the economic and social value of music, acting as a resource for its membership and policymakers.
  • UK Music promotes the music industry as a key national asset to central, devolved and local governments and Parliaments, as well as other relevant policymakers, stakeholders and influencers.
  • UK Music advocates for copyright and related rights, which underpin music, to be recognised and valued at all levels of the UK government, throughout the wider economy and by consumers.
  • UK Music supports and encourages initiatives to grow the music industry’s talent pipeline and nurture the development of our future workforce.
  • UK Music works to boost diversity, inclusion and intersectionality in the music industry through a data-driven approach and supporting its members’ initiatives.
Application Details

To apply, please send a copy of your CV, covering letter (not more than two-pages) setting out how you meet the requirements within the job description and completed Equal Opportunities Monitoring form to

Please download the Equal Opportunities Monitoring form here

Reporting to the Chief Executive:-

  • Business operations including facilities and building contracts, staff health and safety, first aid, office licences, IT management and company secretarial.
  • Board management including dealing with CEOs and Chairs of member organisations. Minuting board meetings and disseminating board papers, scheduling board meetings.
  • Project management across all aspects of the organisations output, including regular reports and publications, to ensure cross functionality across the team and on time delivery.
  • Financial management for the organisation alongside Financial Director, handling all invoices, expenses, and credit cards. Work with Financial Director and senior staff to set annual budget and ensure staff spending is in line with year-to-date forecast.
  • Working with senior management team to ensure effective running of organisation.
  • Handling company HR, including recruitment, managing staff holiday allowance, grievances, and appraisals.
  • Responsibility for temporary staff and office interns.
  • Manage upcoming office move and transition to hybrid working.
  • Running all UK Music events, e.g. annual summer party, Parliamentary events, report launches, discussion panels etc. – ownership of events from conception to delivery, including booking venues, organising vendors & performers, managing event budgets and assigning roles to staff.
  • Working with UK Music’s Design & Events Officer on guestlist, invitations, and smooth running of all events.
  • Coordinating UK Music attendance at external events, e.g. concerts and gigs and member awards shows – including inviting stakeholder attendees, booking tables & tickets, ticket distribution and tracking spending across related budget lines.
Skills required
  • Excellent oral and written skills.
  • Excellent interpersonal skills.
  • Ability to handle many different projects at the same time.
  • Must be able to meet deadlines.
  • Collegiate approach with an ability to muck-in.
  • Quantifiable project management skills and an ability to handle multiple tasks at the same time.
  • Financially literate.
  • Event experience.
  • Ability to take initiative.
  • Ability to prioritise workloads.
  • Strong IT skills.
  • Experience and knowledge
  • At least three years’ experience working in a similar role.
  • Participation in the development of successful projects / events.
  • An understanding of the music industry and an appreciation of why the political process is important to the sector.

UK Music welcome applications from all applicants, regardless of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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