TikTok – Music Operations Coordinator (US)

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

The Music Operations team is seeking an operational support coordinator to assist with business insights and reporting. You are a motivated, solutions oriented problem solver who is accustomed to working in fast-paced environment and on multiple projects. We are looking for individuals who are passionate about popular culture, bring a positive energy to the work environment and are inspired by music.

  • Provide support in the delivery of weekly performance reports for music content
  • Provide daily insights and regular reporting to the Music Team to inform on music performance and the overall ecosystem
  • Improve ongoing reporting and analysis processes and explore new methodologies to further innovate workflow
  • Liaise with Data and Business Development teams to ensure accuracy with reporting and data integrity
  • Develop and maintain reporting templates
  • Monitor in-app trends and data sources
  • Manage the ongoing data requests for our music industry partners
  • Develop and use internal reporting tools to identify trending songs and evaluate the performance of programmed music.
  • Provide operational support for music partnerships teams
  • Explore the use of external data sources to identify new features and improvement opportunities
  • Compile song performance data
  • BA or BS degree
  • Strong analytical and quantitative skills, intermediate data querying skills using SQL or similar methods
  • Experience working with data, including troubleshooting data issues
  • Ability to handle high volume of data with accurate execution
  • 2-3+ years of working in a project management or product operations
  • A strong knowledge of TikTok
  • You are passionate about music
  • Exceptional communication and interpersonal skills with proven ability to take initiative and build strong, productive relationships externally and internally.
  • Comfortable with and passionate about data entry
  • Strong attention to detail and comfortable multitasking in a dynamic environment
  • Experience using Nielsen Connect, Spotify for Artists, or related music analytics platforms

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

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