Rights’Up – Label Relation Manager (DE)

Rights’Up is a rights management company representing record label, performer & actors. We operate in 37 countries and our clients are located in +15 countries, with offices in Brussels, Berlin and New York. We provide neighbouring rights collection to over 1,800 labels and 1.6M recordings.

Role and Responsibilities :
  • Be the first point of contact with our clients Producer/Record Label to develop and maintain a solid and lasting relationship;
  • Deal with a wide range of Client queries relating to their Catalog’s declaration, their revenues and how Collecting societies work;
  • Gather feedback from Client in order to improve our product accordingly;
  • St up a clear, regular and automatized communication with our clients using our CRM (Freshdesk);
  • Support clients in setting up of their account, importing, updating and correcting their catalog in our system, through API, CSV import, manual entry;
  • Detect, test, analyse and report potential bugs following IT/QA good practices;
  • Solve conflicting claims and negotiate with the right holders;
  • Analyse label revenues to improve our business development;
  • Promote and extend our service to the existing clients;
  • Contract extension (new territories) and performer service;
  • Create and execute a strategy to prospect and acquire new labels;
  • Manage prospective clients from multiple sources including company and client referrals, online inquiries, event attendees and direct outreach.
Your skills :
  • Good knowledge and experience of Music business, Copyright and Neighbouring Rights (min 3 years of working experience at an independent music distributor, a company providing services to record labels, a music streaming service in a label relations role, or a software or technology company serving the independent music sector);
  • Well networked in the independent record label community;
  • Are passionate about using advanced technology to empower labels, artists and other creators and rights holders and tech savvy: (i) Excel, OpenOffice, OpenRefine and data management tool; (ii) solid ability to understand and adapt to our IT software; (iii) ability to read API documentation and logs;
  • Are a great communicator and have a client oriented approach;
  • Are tenacious, meticulous and able to concentrate on tasks for a long period of time;
  • Like to find solutions, implement new processes, and improve existing ones;
  • Have a strong team spirit;
  • Are proactive and able to work autonomously.

When? ASAP

Where? Berlin

How to apply? Send an email to job@rightsup.com, with the job title as your subject. Please include a cover letter, along with your Resume (CV).

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