Rights’Up – Label Account Manager (DE)

Rights’Up is a rights management company representing record labels, performer & actors.

We operate in 37 countries and our clients are located in +15 countries, with offices in Brussels, Berlin and New York. We provide neighbouring rights collection to over 1800 labels and 1.6M recordings.

Role and Responsibilities
  • be the first point of contact with our clients Producer/Record Label to develop and maintain a solid and lasting relationship;
  • deal with a wide range of Client queries relating to their Catalog’s declaration, their revenues and how Collecting societies work; gather feedback from Client in order to improve our product accordingly
  • set up a clear, regular and automatized communication with our clients using our CRM (Freshdesk)
  • support clients in setting up of their account, importing, updating and correcting their catalog in our system, 
through API, CSV import, manual entry
  • detect, test, analyse and report potential bugs following IT/QA good practices
  • solve conflicting claims and negotiate with the right holders;
  • analyse label revenues to improve our business development. Promote and extend our service to the existing 
clients – contract extension (new territories) and performer service.
  • create and execute a strategy to prospect and acquire new labels. Manage prospective clients from multiple 
sources including company and client referrals, online inquiries, event attendees and direct outreach.
Your skills 
  • good knowledge and experience of Music business, Copyright and Neighbouring Rights (min 3 years of working experience at an independent music distributor, a company providing services to record labels, a music streaming service in a label relations role, or a software or technology company serving the independent music sector);
  • well networked in the independent record label community;
  • are passionate about using advanced technology to empower labels, artists and other creators and rights holders 
and tech savvy:
    • Excel, OpenOffice, OpenRefine and data management tool
    • solid ability to understand and adapt to our IT software
    • ability to read API documentation and logs
  • are a great communicator and have a client oriented approach;
  • are tenacious, meticulous and able to concentrate on tasks for a long period of time,
  • like to find solutions, implement new processes, and improve existing ones;
  • have a strong team spirit.
  • are proactive and able to work autonomously

When? ASAP

Where? Berlin

How to apply?

Send an email to [email protected], with the job title as your subject.

Please include a cover letter, along with your Resume (CV).

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