Resident Advisor – General Manager: North America (US/Canada/Mexico) – US

Resident Advisor is the world’s foremost platform for discovering electronic music, artists and events. Described by the NY Times as “the most influential electronic music site in the world”, every month RA reaches more than 5m people across its web, mobile and app properties.

Job Description:

The General Manager is a senior role at RA, focused on driving the holistic growth and performance of RA in the USA, Canada and Mexico at an exciting period in RA’s growth in North America. The role is responsible for achieving business objectives across multiple touch points, and overarching success, working closely with the teams in those regions.

RA welcomes applicants from all abilities, backgrounds, ethnicities, experiences, expressions, and orientations. We aim for the staffing at RA to be a reflection of the communities we cover, amplify and participate within. We actively promote equality, diversity, and inclusion in the workplace, this is reflected in our internal operations and the treatment of our staff.

Key responsibilities
  • Drive performance and output of all team activities through ownership of local KPIs across commercial, growth & content
  • Working with the Growth team, implementing the International Strategy, locally in the USA, Canada and Mexico with direct oversight of the local GCN team
  • Full P&L ownership for America team revenues (RA Pro) and expenses (headcount, operating costs and overheads)
  • Initiate and maintain key market relationships: commercial, cultural and creative
  • Oversight of local Commercial/Revenue team, mentoring and training to achieve commercial targets
  • Responsibility for “the office”; people, operations, physical spaces and culture
  • Pastoral support and oversight to all Americas team staff
  • Developing a detailed understanding of all company products and services, whilst also recognising the nuances in their effective application locally
  • Represent North America to the wider company. Along with the Director of International, advocate to Product,
  • Revenue, People, Support and Content for changes to better adapt the business for success in North America
  • Understand the local competitive landscape to improve product offerings and recognise opportunities
  • Diagnosing problems with the running of the platform locally and, in collaboration with the global teams, formulating effective solutions to expedite growth and improve efficiency

We’re looking for
  • Embedded within North American scene with a wide existing network
  • A passion for electronic music and an in-depth understanding of the industry
  • Proven success in a managerial role (4+ years of management experience)
  • Excellent communication, collaboration, and delegation skills
  • Outstanding relationship-building and client-service skills
  • An understanding of digital media and advertising
  • Ability to motivate and lead employees, and hold them accountable
  • An understanding of People and HR requirements for US operations


  • A track record of meeting and exceeding revenue targets
  • Experience with ownership of a P&L
  • An understanding of digital media and advertising

We care about
  • Flexible and remote working, dependent on role location
  • Generous annual leave policies, with a focus on supporting a work/life balance
  • Comprehensive staff wellbeing policies, with regular activities and workplace initiatives to support mental and physical health including private healthcare and dental care
  • Individual personal and career development plans and training opportunities
  • A transparent internal company culture with a commitment to diversity, equity and inclusion –
  • Supporting community projects across the industry:

Our values
  • Electronic music is art
  • We celebrate the progressive values that underpin electronic music
  • We advocate for a more inclusive and equitable electronic music community
  • We honour the past, present and future of electronic music
  • We use innovation to empower the community
  • We choose honesty over gain and purpose over profit
  • We’re always front left

This role is a full time, permanent role and the expected salary is $90,000-120,000 including OTE. If you have questions about the role, please contact This listing will be open for a minimum of two weeks from 7th August 2023. Please be sure to add to your contacts and check your junk/spam folder for emails from us.

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