[PIAS] – Community & Channel Manager (UK)

Title: Community & Channel Manager
Reporting to: Senior Audience Development & Partnerships Manager

What we’re looking for

[PIAS] is seeking a Community & Channel Manager in the Audience Development & Partnerships team for its [PIAS] Label Group (PLG), specifically for our Recordings team.

The successful candidate will be the primary in-house resource for managing the social channels of [PIAS] Recordings artists as well as our own brand channels for [PIAS] and its associated labels and imprints, including Play It Again Sam and [PIAS] Electronique.

What you’ll be doing
  • Working closely with the Audience Development team as well as Marketing, International and A&R to execute the social media output of our artists across channels such as Instagram, TikTok, YouTube and more.
  • Responsibility for executing artists’ social media output from end-to-end, from creating social media posting schedules, writing copy for captions, through to posting content to the artist’s channels, monitoring performance and engagement, and reporting.
  • Compiling internal and external reporting and analytics on top-performing content.
  • Working very closely with artists and their managers to foster a sense of trust and confidence with the artist and their team.
  • Helping the artist develop their tone of voice, aesthetic and brand in the digital space, educating and upskilling them on current trends and new platform features.
  • Working closely with the Content Creation Manager and Audience Development & Partnerships Managers to feedback on best practice and feed into the briefing and commissioning of new content for social channels
  • Attending regular meetings with the platforms themselves (TikTok, Meta, YouTube etc) to stay abreast of developments on best practice.
  • Working with the Brand Communications team, working to build the social media properties of [PIAS] and it’s associated labels and imprints, as well as providing the Brand Communications team with regular insights and best-practice on top-performing content strategies from across our artists.
  • Monitoring the health and hygiene of the artists’ communities online – identifying superfans, responding to fans’ questions, monitoring sentiment across key campaign moments, analysing shifts in demographics, etc.
  • Spearheading our artists’ presence on direct-to-fan community platforms including Discord, Openstage, etc.
  • Driving forward the growth of [PIAS]’s [SESSIONS] content series as well as providing the Brand Comms team with regular best practice and reporting for input into their strategy across the [PIAS] brand social channels including label imprints Play It Again Sam, Different, and Electronique.

What we expect
  • In-depth understanding of the short-form video content ecosystem and the wider digital & social content space
  • Passion for music & contemporary culture, and how the two fuse in the social space
  • Deep knowledge on social media platforms, their nuances and differences, and best practice on growing artists’ audiences on socials
  • Literate in a wide range of trends, subscultures, slang terminology, memes and community identifiers
  • Experience of working directly with artists, comfortable with the artist community and good history of working well with artist and managers
  • Competent multi-tasker able to manage a high volume of distinct campaigns and content plans simultaneously
  • Excellent written communicator with extremely high attention to detail and impeccable spelling and grammar
  • Self-starter able to work to deadlines and thrive in a fast-paced environment


Founded in Belgium in 1982 by Kenny Gates and Michel Lambot, [PIAS] is one of the world’s leading independent music companies with more than 280 employees over 16 offices in every major music market around the world. We champion and support artists from around the world across an unrivalled international network run by passionate music lovers.

[PIAS] has 2 core divisions: the [PIAS] Label Group and [Integral] Distribution Services.
This role will sit within [PIAS] Label Group, the Record Company Division.

The labels under PLG are Play It Again Sam, Different, [PIAS] Électronique and harmonia mundi, as well as a roster of affiliated independent labels: Astral People, ATO Records, Crammed Discs, Blue Flowers, Don’t Sleep, Heavenly Recordings, Lower Third, Mute, Speedy Wunderground, Phantasy, Point of Departure, Spinefarm and Transgressive.

What we offer
  • Group Personal Pension Plan
  • Great working environment – passion and love for music runs in our DNA
  • Financial Planning drop ins with our Company Financial Advisor
  • 25 days annual leave
  • Hybrid working model
  • Summer Fridays
  • Group Life Assurance
  • Season Ticket Loans Interest Free
  • Eyecare vouchers
  • Monthly stock out
  • Free gig tickets and staff socials
  • Perkbox Employee Reward Scheme
  • Cycle to work Scheme
  • Enhanced family leave
  • A great team to work with
  • And much more!

[PIAS] is an equal opportunities employer. We embrace diversity and are committed to a working environment where no one will be treated less favourably on grounds of their sex, race, disability, sexual orientation, religion, belief or age.

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