MPA Group of Companies – Senior Membership and Events Manager

MPA Group of Companies – Senior Membership and Events Manager

Place of work

Synergy House, 2nd Floor, 114-118 Southampton Row, London WC1B 5AA

Holiday entitlement

25 days in each calendar year, three of which must be taken during the Christmas and New Year period when the office is closed

Duties

Key tasks and responsibilities to be covered, with support from the Membership and Events Manager: 

Membership Attraction and Retention

  • Drive expansion of the MPA membership through development of new and existing initiatives and strategies
  • Maximise membership retention and develop strategies for lapsed/non-renewals
  • Promote the importance of MPA membership at every opportunity
  • Build relationships with individuals across all levels of our member companies, encouraging take up of member services on offer
  • Oversee the administration and onboarding process for new members and annual membership subscription renewals

Member Services and Relationship Development

  • Proactively encourage an open dialogue with members to understand the issues they face and how the MPA can support industry needs
  • Monitor member satisfaction to ensure benefits are relevant and best serve the needs of the publishing community
  • Devise and run annual member satisfaction survey
  • Provide regular updates and reports on member feedback and satisfaction to the GM
  • Research, develop and roll out new member benefits, tools and services with input and guidance from the GM
  • Maintain regular, consistent contact with individuals from within all sectors of the membership, whether formally or informally, through face-to-face meetings, office visits, consultations, etc.

Events Development & Management

  • Plan, project manage and deliver all MPA Group events, whether standalone or in conjunction with other organisations, including but not limited to:
    • Industry briefings & conferences such as MIDEM, The Great Escape, PRS/MPA Publisher briefings
    • Social events for members, such as showcases and the annual MPA Christmas Lunch for approx. 1,000 guests
    • The annual MPA AGM & Summer Party
  • Produce the MPA’s Annual Events Calendar
  • Negotiate Event Supplier Contracts

Sponsorship Procurement

  • Develop sponsorship packages for MPA Group of Companies events; identify, negotiate and procure sponsorship

Outreach

  • Produce and deliver the MPA’s outreach programme
  • Represent the MPA at internal and external industry events such as meetings, panels, tradeshows, receptions and other networking occasions
  • Forge new partnerships with organisations and individuals from within different sectors to further the MPA’s profile

Budgets

  • Create, maintain and manage all budgets related to MPA Membership, Events and Outreach, working with the MPA Group finance team
Essential skills and person specification
  • Significant experience of working in a membership or outward/client-facing role requiring engagement with industry executives of all levels
  • A born networker with exceptional interpersonal skills and the ability to build strong and effective relationships to deliver the MPA’s strategy
  • An extensive book of events and industry contacts, particularly in the area of music publishing
  • Experience of working with and securing event sponsors
  • Knowledgeable and comfortable conversing about current industry affairs
  • Excellent presentation skills
  • Proven negotiation skills
  • Financial acumen
  • Ability to work on multiple projects at any one time and prioritise workload accordingly
  • Exceptional organisational skills and meticulous attention to detail
  • Excellent written and verbal communication skills
  • An outgoing, positive, can-do attitude
Application process

To apply, please send a CV and cover letter explaining why you are suitable for the role to Lorna Greenwood: lorna.greenwood@mpagroup.com

Application deadline

Midday Monday 3rd June

Equality & Diversity

The Music Publishers Association is a signatory to the Equality & Diversity Charter for Music and strives to be a fair and inclusive employer. We welcome applications from all backgrounds and appoint on merit.

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