Merlin – Member Services Coordinator (UK)

Merlin is looking for an enthusiastic and passionate person to join our London Member Services team as Member Services Coordinator.

The position, based in London, will report to Merlin’s Director, Global Member Services and work closely with Merlin’s Member Services Manager (UK) where you will play an important role in all communications with members, our global team and the membership application process.

The role will involve working with Record Labels and Distributors from across the globe who are seeking to join Merlin as well as working with existing members and DSPs.

Merlin has experienced remarkable growth since its inception and is currently expanding its team.

This is an opportunity for someone with excellent people skills to work with a broad cross-section of the global independent recorded music industry, in a supportive working environment that demands technical excellence.

The successful candidate will be a motivated and proven self-starter, with a demonstrated ability to work independently and be confident in resolving queries from music labels and distributors on a global basis.

Excellent verbal and written communication skills and a strong knowledge of the digital music industry are essential and established relationships and an understanding of the independent music sector would be advantageous.

You’ll find the full job description here

How to apply

Please send resume and cover letter with salary requirements to

Deadline to submit is 10 December 2019.

About Merlin

 Merlin is the digital rights agency for the world’s independent label sector.

The organisation’s members command in excess of 12% of the digital recorded music market and embody more than 20,000 independent record labels and distributors from 63 countries.

These include Altafonte Distribution, Armada Music, Beggars Group, Curb Records, Dim Mak, Domino, Eleven Seven Music Group, Entertainment One, Epitaph Records, !K7, Kobalt Music Recordings/AWAL, Mad Decent, Merge Records, mtheory, Mom + Pop, Ninja Tune, [PIAS], Redeye Distribution, Secretly Group, Symphonic Distribution, Sub Pop and Warp Records, representing some of the world’s most important and successful artists.

Merlin acts to ensure these companies have effective access to new and emerging revenue streams and that their rights are appropriately valued and protected.

Since commencing operations in May 2008, Merlin has licensed over 25 key digital services including Facebook, YouTube Music, Spotify, Deezer, Pandora, Alibaba, NetEase and Tencent, and has reached a number of high-value copyright infringement settlements on behalf of its members.

Merlin has won ‘Independent Champion’ at the A2IM Libera Awards three times – in ‘15, ‘16 and ‘18. The company’s CEO, Charles Caldas, has been recognised by Billboard in its 2019 list of the 100 most influential people in the music business, for the second year running, while Merlin has been named as an advocate for the publication’s 2018 ‘Indie Power Players’.

Merlin has offices in London, New York and Tokyo.

Related Music Business Jobs