Labelworx – Label & Content Support (UK)

Position: Label & Content Support (UK)

Location: Remote (UK)
Type: Full Time
Salary: Competitive

Company Profile

LabelWorx is the world’s leading distributor specialising in Dance & Electronic music, founded in 2007 with a vision to simplify success and amplify Dance music globally. We celebrate the culture and talent of our industry and we are always looking for new ways to grow, innovate and elevate those around us.

The Role:

Working within the content support team, your main duties will be supporting record labels both in terms of using the LabelWorx system and helping implement release strategies, alongside performing day-to-day operational tasks.

A keen interest and deep understanding of the dance music industry is a must, along with a personable and empathetic approach to communication both internally and externally.

Day to Day:
  • Day to day support for LabelWorx roster of record labels
  • Working with record labels to realize promotional opportunities
  • Managing customer service queries via telephone, Zendesk & Google Hangouts
  • Assisting with the management of label onboardings
  • Data entry for contracts, Licensor details, metadata, etc
  • General administration and managing the daily logistics of release distribution
  • Supporting & training labels in their use of the LabelWorx system (LMS)
  • Developing and maintaining relationships with key LabelWorx clients
  • Checking releases for compliance with DSP delivery guidelines
  • Reviewing new label applications & advising new labels on the set up process

Essential skills to include:
  • Interested in the Dance music industry, digital platforms and new technologies
  • Organized: You are a multitasker where time management and prioritization are second nature. You meet deadlines and your attention to detail is second to none.
  • Reliable: With remote working a possibility, you need to be trusted to get the job done and work professionally without supervision.
  • Socially Aware: You will be in tune with dance music culture, being able to spot and capitalize on upcoming trends.
  • Communication: Excellent interpersonal and English communication skills
  • Technological: You must be competent and efficient at using basic IT systems such as MS Office & G Suite with a focus on Excel.

Desirable Skills:

  • Experience using project management and sales tools eg: Asana

Label Worx Staff Benefits
  • Voucher Schemes eg: Cycle to Work, Tech for Work etc.
  • Annual leave rewards for length of service
  • Annual pay reviews and performance-based bonuses
  • Never work your birthday

To apply, please email a CV & Cover Letter to making sure you put ‘ Label & Content Support (UK)’ in the subject header.

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