[Integral] – D2C Manager (UK)

Role: D2C Manager

Reporting to: Managing Director, [Integral]

Direct Reports: D2C Co-Ordinator

Location: London with the option of Working from Home (WFH) on a number of days each week.

What we do

[Integral] is the distribution and services division of [PIAS]. It operates on a global basis with offices and teams around the world. [PIAS] champions and supports the best independent music in the world across our unrivalled international network. Established in 1982, we operate 16 global offices – all leveraging local relationships to influence local gatekeepers.

Our Mission
  • To be at the very heart of the independent music ecosystem
  • To relentlessly and passionately discover, promote, market, sell and distribute the music of independent labels and artists.
  • To spread the music we champion with passion, integrity and care. To help it encounter audiences and success.
  • To constantly challenge ourselves to improve.

What you’ll be doing
  • Overall management of the D2C function and service within the business
  • Full ownership of the D2C P&L
  • Grow the D2C revenue and gross margin
  • Business Development
  • Represent and promote the D2C service – internal and external
  • International development of the D2C business
  • Platform and service development, managing the feature and development pipeline
  • Manage the relationship with the key third party suppliers and partners

Key Deliverables
  • Oversee continuous year on year growth of the D2C business
  • Manage the D2C team and function throughout the business
  • Identify sales opportunities to present to labels/campaign managers/management/artists
  • Manage regular meetings with all key stakeholders
  • Prepare monthly report and update for the [Integral] and [PIAS] board.

Skills and Experience
  • Leadership and stakeholder management
  • Previous proven sales experience with a strong understanding of all aspects of e-commerce, including operations and reporting
  • E-commerce platform and service development
  • Global outlook with knowledge and experience of international markets
  • Knowledge of the digital and social media landscape in the context of building and driving audience awareness and consumption (e-commerce)
  • Familiar with Microsoft Office including Word, Excel etc
  • Creative design skills using photoshop or similar tools and advantage

Personal attributes
  • Gravitas and integrity
  • Takes initiative, identifies and capitalizes on opportunity
  • Adaptable within a dynamic, changing environment
  • Works to build up credibility and rapport at all levels of the business.
  • Takes personal accountability for achieving individual and shared goals
  • Organised, efficient and effective
  • Passionate about music with an interest in and understanding of the wider music industry being an ideal requirement

What do we offer:
  • Group Personal Pension Plan
  • Great working environment – passion and love for music runs in our DNA
  • Financial Planning drop ins with our Company Financial Advisor
  • 25 days annual leave
  • Hybrid working model
  • Summer Fridays
  • Group Life Assurance
  • Season Ticket Loans Interest Free
  • Eyecare vouchers
  • Monthly stock out
  • Free gig tickets and staff socials
  • Perkbox Employee Reward Scheme
  • Cycle to work Scheme
  • Enhanced family leave
  • A great team to work with
  • And much more!

[PIAS] and [Integral] is an equal opportunities employer. We embrace diversity and are committed to a working environment where no one will be treated less favourably on grounds of their sex, race, disability, sexual orientation, religion, belief or age.

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