Job Description – D2C Co-ordinator
Role: D2C Co-ordinator
Reporting to: D2C Manager
Direct Reports: None
Location London with the option of Working from Home (WFH) on a number of days each week
What we do
[Integral] is the distribution and services division of [PIAS]. It operates on a global basis with offices and teams around the world. [PIAS] champions and supports the best independent music in the world across our unrivalled international network. Established in 1982, we operate 16 global offices – all leveraging local relationships to influence local gatekeepers.
Our Mission
- To be at the very heart of the independent music ecosystem
- To relentlessly and passionately discover, promote, market, sell and distribute the music of independent labels and artists.
- To spread the music we champion with passion, integrity and care. To help it encounter audiences and success.
- To constantly challenge ourselves to improve.
What you’ll be doing
- Supporting the D2C Manager and other members of the D2C and marketing teams
- Setting up new D2C stores on the [Integral] D2C platform
- Setting up products on the [Integral] D2C platform
- Liaison with the Product & Marketing Managers on all D2C activity
- Liaison with third party D2C platform partner & customer service team
- D2C Stock Management
- General day to day admin
Key Deliverables
- Day to day operations management of the D2C stores, ensuring products are set up, listed, images sourced, prices correct, and products are kept in stock to maximise sales potential
- Setting up and launching new D2C stores and campaigns in a timely manner to ensure stores are fully set up in time for launch
- Ensure that stock is in the right place at the right time and ensure products are delivered to our distribution warehouse partners in a timely fashion (following best practice at all times)
- Liaison with artist management teams to provide expert d2c and campaign service
- Identifying sales opportunities to present to labels/campaign managers/management/artists
- Attend regular meetings with the labels/managers/colleagues as required
- Reporting on sales to relevant stakeholders
Skills and Experience
- Experience of using e-commerce platforms
- Previous proven sales experience with a strong understanding of all aspects of e-commerce, including operations and reporting
- Creative design skills using photoshop or similar tools
- Web design skills (CSS and Java) would be beneficial
- Working knowledge of Google Analytics
- Working knowledge of Mailchimp or similar email marketing platform
- Knowledge of the digital and social media landscape
- Working knowledge of Microsoft Office including Word, Excel etc
Personal attributes
- Gravitas and integrity
- Takes initiative and capitalizes on opportunity
- Adaptable within a dynamic, changing environment
- Works to build up credibility and rapport at all levels of the business.
- Takes personal accountability for achieving individual and shared goals
- Organised, efficient and effective
- Passionate about music with an interest in and understanding of the wider music industry being an ideal requirement
- International in outlook and an enthusiasm to build skills, experience and learn
- Languages (eg. French) would be an advantage
What do we offer:
- Group Personal Pension Plan
- Great working environment – passion and love for music runs in our DNA
- Financial Planning drop ins with our Company Financial Advisor
- 25 days annual leave
- Hybrid working model
- Summer Fridays
- Group Life Assurance
- Season Ticket Loans Interest Free
- Eyecare vouchers
- Monthly stock out
- Free gig tickets and staff socials
- Perkbox Employee Reward Scheme
- Cycle to work Scheme
- Enhanced family leave
- A great team to work with
And much more!
[PIAS] is an equal opportunities employer. We embrace diversity and are committed to a working environment where no one will be treated less favourably on grounds of their sex, race, disability, sexual orientation, religion, belief or age.
