Position: Senior Project Manager
Location: London, UK
Hours: 09:30-18:00 Monday to Friday. You may be expected to work outside of these hours in exceptional circumstances.
Reporting to: Head Of Creative Operations
Salary: Depending on experience
Who are we?
F That is a digital creative agency that specialises in animation, working predominantly in the music industry. Some of the content we make includes official videos, AR filters, 2D and 3D animations, games, DSP assets (including Apple Music motion assets and Spotify canvases), outdoor advertising, and short-form video content. Over the past four years we have firmly established ourselves as leading content creators in the music industry and beyond.
We work with a range of companies and organisations such as Warner Records, Dirty Hit, Polydor, Columbia, Island, AEG, Atlantic, Partisan, Deliveroo, WWF, Channel 5, and AWAL, among others. Some of our recent projects include Dua Lipa, De La Soul, Doja Cat, Metallica, Dermot Kennedy, U2, Anne Marie, Gorillaz, Elton John, Beabadoobee, David Bowie, Ed Sheeran, Calvin Harris, as well as Scorsese’s latest feature film Killers Of The Flower Moon and other feature films. We are a friendly, hard working, inclusive team that values trust, creativity, and passion.
We believe in helping our staff to grow within their roles so all team members are encouraged to participate in training courses in areas they want to develop.
As we have a hybrid work model we maintain strong team bonds through regular catch ups and group activities such as summer and Christmas parties and music industry events.
What are we looking for?
We are looking for an experienced Senior Project Manager to join the Operations team, working across our ever-growing roster of clients. Below is an outline of the required experience, skills and personal qualities we are looking for.
Required Professional Experience:
- You will have a minimum of 2 years of experience in a similar role
- Experience managing teams of 2 people or more
- Experience handling multiple priority projects at once
- Experience working with multiple stakeholders
- Experience working under pressure and tight deadlines, and adapting quickly and diligently to last-minute changes
- In-depth knowledge of social media platforms
- An understanding of design software (such as Photoshop, InDesign, After Effects, etc)
- Experience creating and maintaining spreadsheets (Google Sheets)
- Exceptional organisational and interpersonal skills
- Great written and verbal communication skills
- High level of attention to detail
- Excellent problem solving skills
- The ability to prioritise and multitask
- A proactive attitude towards challenges
- Friendly and approachable
- Driven, enthusiastic and creative
- Flexible (adaptable to and accepting of abrupt changes and unforeseen challenges)
- Has a love for music
- Desire and determination to develop and grow your skillset
- Comfortable working effectively remotely and within an office environment
What does the role entail?
As the Senior Project Manager you will be responsible for high priority retainer clients and one-off projects. The core responsibility of the role will be managing all aspects of a project life cycle to ensure everything runs smoothly. This includes liaising with clients, leading on creative pitch decks, briefing designers, overseeing asset creation, handling feedback, and ensuring all delivery deadlines are met.
Organisation and problem solving are important requirements for this position. We have a number of retainer clients and new projects coming in daily, so the ability to prioritise effectively and balance multiple projects and clients is essential.
It is also key that you have a great eye for detail. You must be able to spot any errors in assets such as spelling mistakes, incorrect audio or visuals, etc. The Operations team is the safety net between the clients and designers, and it is our responsibility to ensure that briefs are met and all assets are of a high standard.
Operations Team Management:
You will report directly to the Head Of Creative Operations, who is responsible for the overall management of both the Operations and Design teams. Part of your role will be to update the Head Of Creative Operations on the status of retainers, important client information, as well as the overall workload of the Operations and Design teams.
You will be responsible for delegating client projects to the Project Manager and Junior Project manager, overseeing their projects and assisting them when necessary, with support from the Head Of Creative Operations.
As the Senior Project Manager, you will be the point person coordinating the work between the clients and designers. It’s crucial that all of the details of a brief are fully communicated to the designers so that they can carry out their tasks efficiently. This includes clarifying questions on behalf of the designers, and giving internal feedback on assets to ensure they meet the brief and are of top quality. Excellent written and verbal communication skills are vital for ensuring smooth client communication and providing clear and concise feedback to the designers.
In addition, you would be responsible for managing the daily client workloads of the designers, with support from the Head Of Creative Operations. This involves meetings with the Operations team daily to update on all current projects and structure the designer’s workloads. During these meetings you will be reporting on the statuses of the projects you are handling (flagging delays or increase of scope, etc).
It’s important to understand how assets are created when dealing with both clients and designers. Therefore you should be familiar with Adobe Photoshop, InDesign, After Effects and Premiere Pro. Design experience is not essential but would be helpful.
To apply, please email your CV and a cover letter with the subject heading ‘Senior Project Manager’ to firstname.lastname@example.org