Entertainment Intelligence – Client Administrator (UK)

Working with record labels and music distributors, Entertainment Intelligence (Ei) is unique in its ability to collect, blend and present granular data from a wide variety of sources, including SpotifyDeezerApple Music, Google, Facebook & YouTube.

As Client Administrator, you will act as liaison between clients and the business, based in London.

The successful candidate will be expected to thrive in a start-up environment, contributing ideas and solutions to improve both client relationships, and data management.

  • Regular communication with clients
  • Managing client on-boarding, metadata & daily trends data feeds
  • Management of support desk, including development team feedback
  • Generating client reports, newsletters and system updates

Core SKILLS

  • Proven customer service or account management experience
  • Good verbal and written communication skills; good listening skills
  • Ability to manage multiple projects, paying attention to detail & deadlines
  • Self-motivated and able to thrive in a start-up environment
  • Critical thinking and problem solving skills
  • Good time and project management skills
  • Knowledge of Microsoft Excel, and help desk support software

Applicants should apply by emailing [email protected]

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