Dualtone Records/Magnolia Record Club – Manager of Operations (US)

Dualtone Records is looking for a Manager of Operations to join our team in Nashville. In this role you will be responsible for all logistics, administration, shipping, inventory management, operations, product sales and marketing as well as customer service for the Magnolia Record Club online store and vinyl subscription service

What You Will Be Doing:
  • Inventory management, re-ordering and logistics for Record of the Month boxes.
  • Overseeing fulfillment company processing of all orders, including ordering of supplies and shipping of orders.
  • Order tracking and onboarding communication with fulfillment company.
  • Ordering new products from various distribution partners, updating online store with product offerings, and facilitating marketing materials and social media plans related to products.
  • Supporting marketing strategies and implementation.
  • Ensuring growth of Magnolia Record Club store and subscriptions by overseeing all customer inquiries related to the store or the subscription service.
  • Designing marketing materials, banners and email blasts as needed for Magnolia and Dualtone.
  • Assisting with Magnolia social media.
  • Updating the Magnolia site via WordPress.
  • Coordinating with artist teams on ad and social plans around product launches.
What Makes You Qualified:
  • Strong organizational skills, great ability to multi-task and handle changing business conditions that arise with customer service, product, etc.
  • Excellent verbal and written communication skills.
  • Self-starter and motivated to excel in the micro and macro of running the .com and the subscription business.
  • Music lover and passion for vinyl + physical product.
  • Proficiency in excel / google docs to continually organize logistics and details.
  • Music industry experience dealing with inventory, logistics and product ordering is a plus.
  • Knowledge of Ship Station, email marketing (Klaviyo), Airtable and background in e-commerce and with Shopify is a distinguishing factor.
  • Basic Word Press, Photoshop, Canva and html coding skills is a big differentiator.

Dualtone Music Group is a division of MNRK Music Group. MNRK Music Group is one of the largest independent music companies in the world, with recording, music publishing and management divisions operating in every major music market. MNRK is committed to discovering and guiding leading music creators and talent, and is home to numerous top tier artists, the iconic Death Row Records and the music publishing catalog of Chuck Berry, plus premier music companies Dualtone Music Group and Last Gang. Its catalog across divisions consists of 54,000 music tracks, including multiple GRAMMY winners and platinum selling hits. To learn more visit our companies websites at: www.mnrk.com, www.dualtone.com and www.magnoliarecord.club.

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