CONCORD IS THE INDEPENDENT, WORLDWIDE LEADER IN THE DEVELOPMENT, MANAGEMENT AND ACQUISITION OF SOUND RECORDINGS, MUSIC PUBLISHING AND THEATRICAL PERFORMANCE RIGHTS, REPRESENTING NEARLY 900,000 SONGS, COMPOSED WORKS, PLAYS, MUSICALS AND ACTIVE RECORDINGS.
Headquartered in Nashville with additional offices in Los Angeles, New York, London, Berlin and Miami and staff in Toronto, Tokyo and Melbourne, Concord’s repertoire is licensed in virtually every country and territory worldwide.
Responsibilities
As the IT Business Analyst, you will solicit, understand, and document the business requirements and processes that support existing systems and their overall business strategy. You will be responsible for creating and maintaining the documentation for new and existing applications including process flows, functional specifications, context diagrams and testing documents. You will interface directly with the finance, accounting, production, and other business areas that support the day-to-day operations of the Recorded Music business.
What you’ll do:
- Responsible for analyzing the business needs to identify new processes and improvements that will meet those needs.
- Documents current business processes and models to define requirements and/or gaps.
- Participate and manage functional and technical requirements, systems configuration, data integrity and all system-related procedure business process mapping and requirements.
- Work with cross-functional teams across IT to ensure that all processes, procedures and policies are adhered to for the projects and enhancements assigned.
- Participate in the design, development, testing and deployment of new business functionality
- Provide guidance on how technology solutions could solve business problems to enable business functionality.
- Provide updates on project status, issues, risks, and change requests.
- Coordinates with appropriate stakeholder’s application issues, defects and enhancements.
- Assists with the establishment of implementation plans and understand the overall solution design and strategy.
- Reviews and approves customization requirements when needed.
- Assists with the creation of test cases and supports User Acceptance Testing (UAT) to ensure system configuration objectives have been met.
- Looks for opportunities to improve business processes through automation.
What you need to succeed:
- Bachelor’s degree in Computer Science, Information Systems, or another related field.
- 5+ years of Business Analyst experience
- Experience with and understanding of business processes supporting Finance and Accounting required.
- Ability to communicate effectively to both technical and non-technical audiences in written and non-written format.
- Knowledge of all phases of software development including requirements/story gathering, analysis, solution design, development, testing (unit, integration, end-to-end user), implementation, and support.
- Must have formal process documentation experience using software tools to capture business process flows
- Experience with project issue and tracking tools such as JIRA
- PMP and/or Agile Practitioner training or certification is highly desired
- Has played a key role designing functional standards and processes for an organization.
At Concord, we offer comprehensive medical and wellness benefits, generous time off, parental leave, charity match, paid time off for volunteering, and other fun company perks. We have beautiful new offices and a culture committed to supporting everyone’s growth and development.
Concord is an equal opportunity employer. We employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We believe that diversity, inclusion, and equity is paramount for the creation of music, theater and film that celebrates and empowers all cultures.
