BMG – Manager, Digital Operations, Global (US)

Come As You Are.

As the great Kurt Cobain* once said, “Come as you are.” BMG is committed to providing equal employment opportunities and we celebrate diversity in all forms. Equal opportunity runs deep in our core value of fairness and we are determined to create a truly inclusive work environment, where everyone can flourish. If you’re good at what you do, come as you are.

All applicants to BMG will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

*BMG is the proud representative of Kurt Cobain’s publishing catalogue, including the 1992 single ‘Come As You Are’.

Manager, Digital Operations, Global

New York City

BMG is a new kind of music company. Our mission is clear; to help artists and songwriters make the very most of their songs and recordings in the digital age. That’s why we offer the best creative support, provide the best access to platforms and work hard to maximize the value of each and every copyright, ensuring all our clients receive all payments promptly and accurately.

We are not a technology company – though we use the best technology. We are not just a music publisher or a record label – although we offer both services. BMG is a company with service, transparency and fairness at its heart and a commitment to being the best international music company for songwriters, artists and everyone who works with us.

We are looking for a Global Digital Operations Manager to join our Supply Chain Operations team. Our Supply Chain Operations team ensures that BMG recordings reach music fans worldwide both physically and digitally. They are responsible for metadata and asset management for hundreds of thousands of recordings and collaborate closely with our manufacturing and distribution partners. Without them, our recorded music releases would never be heard.

What You’ll Be Doing
  • Overseeing and troubleshooting New Release deliveries to BMG’s distribution partners and direct digital retail relationships.
  • Running availability and delivery reports ensuring releases have successfully delivered. Analyzing report findings, categorizing and fixing errors.
  • Supporting NA production team to ensure timely delivery of all products to distribution, providing guidance and fixing system errors.
  • Maintaining NA operational relationships with DSPs and providing time zone support for timed releases.
  • Monitoring and fixing Apple tickets, liaising with relevant teams globally to update products in BMG and Apple’s systems.
  • Managing Neighbouring Rights (PPI) registrations for North America, Australia & Brazil societies (+ others), running monthly registrations and liaising with the data team to ensure all recordings are successfully registered.
  • Coordinating Neighbouring Rights registration of acquired catalogues and on-boarding of new society relations.
  • Contributing knowledge and experience to improve Supply Chain process.

  • You have previous experience working as part of a supply chain team in the music industry.
  • You are experienced with iTunes xml and DDEX.
  • You have strong attention to detail with a process-driven mindset.
  • You have an exceptional ability to prioritize, multi-task and manage time efficiently to meet deadlines.
  • You enjoy troubleshooting and finding solutions.
  • You are skilled in categorizing errors and recognizing data patterns with the ability to cross reference data spreadsheets.

It’s also a plus (not a must) if you have experience with Neighbouring Rights societies and registrations.

What’s In It For You
  • Enjoy flexibility with our hybrid setup: 3 days in office, 2 days remote.
  • Experience peace of mind knowing that our comprehensive medical, dental, and vision coverage has got you covered.
  • Maximize your savings with our dollar-for-dollar 401(k) match of up to 6% after your first year.
  • Say goodbye to accruing vacation days or hitting a cap; take time off when you need it with our flexible time off policy!
  • Save money and time with our commuter benefits program.
  • Stay healthy and earn financial rewards with our fitness reimbursement program and wellness incentives.
  • Find your inner peace and boost your mental wellbeing with a complimentary subscription to the popular meditation app, Headspace.
  • Access well-being support 24/7 through our Employee Assistance Program.
  • Kick off your weekends early with Summer Fridays.
  • Unlock your potential with development opportunities, including mentorship programs and LinkedIn Learning.
  • Be inspired by our talented artists at our showcases and playbacks.

Pay Range

$67,600 – $73,000 per annum

The pay range listed above is dependent upon factors such as work experience, qualifications and business needs. In addition to the range above, this role is eligible for a discretionary annual bonus and applicable benefits.

Are you interested? Follow the link to apply!

We are an E-Verify employer. For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

BMG – est. 2008 – is the world’s fourth-biggest music company, the first new global player in the music business of the streaming age, and a record label and music publisher in one. Named in 2020 one of the world’s Most Innovative Companies by Fast Company, BMG’s pitch is unique – a relentless focus on fairness and transparency and service to its artist and songwriter clients. BMG’s 20 offices across 12 core music markets now represent over three million songs and recordings, including many of the most renowned and successful catalogs in popular music history.

BMG’s fresh approach includes production music, films, books, artist management, merchandise, neighboring rights, and live as well as music publishing and recordings off the same service platform. BMG is owned by international media, services and education company Bertelsmann, whose other content businesses include the broadcaster RTL Group, the trade book publisher Penguin Random House and the magazine publisher Gruner + Jahr. With its multi-platform perspective, integrated technology platform and commitment to help artists maximize their income, BMG aims to be the best company in music to do business with.

Company: BMG Rights Management (US) LLC

Country: United States of America

State/Region: New York

City: New York

Postal Code: 10016

Job ID: 271702

Location: New York, NY, US, 10016

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