Big Machine Label Group – Director, Merchandising / E-Commerce (US)

Big Machine Label Group is searching for a Director, Merchandising / E-Commerce to join its team in Nashville.

Essential Job Functions
  • Execute the development and evolution of the merchandising program
  • Act as liaison between label and artist management
  • Create merchandise for label and artists resulting in revenue opportunities with strong focus on the following areas: maintain artist Direct to Consumer, product launches, design and manufacture pre-order bundles, develop VIP experiences and coordinate art and product line for retail
  • Handle daily communication/requests with clients
  • Manage internal communication
  • Schedule asset delivery with internal/external areas to meet deadlines.
  • Compile monthly/quarterly reports
  • Interact and support internal departments while keeping updates current
  • Oversee special projects, including pop up stores and special events
  • Update active projects on weekly basis
  • Lead strategic plans
  • Oversee and understand ecomm position
  • Ability to advise and lead E-commerce team
  • Experience with Digital Marketing and keen interest
  • Create and maintain an online business plan
  • Provide analytic reports of online sales
  • Ability to effectively manage time and individually prioritize multiple tasks
  • Ensure customer experience is positive
  • Facilitate all art and marketing tools internally and externally
  • Monitor inventory
  • Collaborate with others to create merch representing the brand while generating revenue
  • Ensure merchandising supports the e-commerce financial plan and also aligns with campaigns, music trends, and branding
  • Partner with clients to understand the customer requests and reduce return rates, engage shoppers, and guide them to the supply
  • Develop weekly, monthly, and quarterly recaps that analyze the brand’s performance compared to the prior year while planned performance being a key component for making future business decisions.
  • Microsoft office suite, including Word, Excel, Outlook
  • Operate with outstanding communication skills, written and verbal
  • Analytical and understands business revenue models (P/L Experience)
  • Perform with deep knowledge of e-commerce best practices including competitive strategies, marketing, and industry trends
  • Perform duties with high level tech skills
Other Skills/Abilities
  • Speak to large and small groups
  • Resolve issues and anticipate last minute needs
  • Submit weekly expenses, travel and entertainment and invoices
  • Nurture industry relationships

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