Position: Account Manager
Employer: Be-Hookd
Category: Music
Location: London
Salary: Dependent on experience
Be-Hookd are looking for an excellent Account Manager to join our team! This opportunity is perfect for a forward-thinking Manager eager to drive innovation in a dynamic role within a quick-moving culture.
About Be-Hookd
Be-Hookd is a social-first creative agency, building, managing and monetizing artists and brands through music and culture. Our journey kicked off a decade ago, diving headfirst into the realm of social media delivering spellbound campaigns for global sensations like One Direction. Since then, we built up a team of specialists in social strategies, influencer and content creation, growth-hacking as well as high-level partnerships for people and brands that inspire us in music, entertainment, and lifestyle.
We are looking for
We are looking to hire an Account Manager with a background in the music / creative industries to join our team in London. Strong and demonstrable understanding of social media channels, tools and trends is required, you are a proactive self-starter who is highly collaborative as well as always being keen to think and plan one step ahead.
From account management, including strategy, community management, post distribution and reporting, to briefing creative, supporting the organisation and being present at video productions and supporting new business pitches.
You demonstrate our Be-Hookd values.
Accountability
We are accountable for our own results. Accountability means more than just doing our job. We want to make things better, to pursue excellence, and do things in ways that further the goals of our company.
Passion
We excel through quality, to delight our clients, to enjoy our work. Passion is at the heart of our company. We are continuously moving forward, innovating, and improving.
Taking educated risks/ Being Bold
Building great things means taking risks. We are looking beyond the obvious, experimenting and stimulating creativity. We encourage everyone to make bold decisions and move fast to create beautiful work that resonates with the moment.
Job Overview
Account Management, inclusive of the areas Day to Day, Community Management, Monthly & Weekly Strategy and Ideation, Reporting, Head up internal meetings, such as Brainstorm Sessions, SOW & EOW meetings.
Responsibilities and Duties
- The main responsibilities include weekly content plans and monthly strategy across multiple campaigns and include community management and reporting.
- Required to develop digital strategy (weekly and monthly) based on digital trends, key metrics, and best practices.
- Critically analysing the performance of campaigns, identifying opportunities to optimise, facilitating changes to hit and exceed client expectations and KPIs.
- Project managing all activity and processes required to proficiently run and create campaigns.
- Producing high-quality client-facing reports, studies, and presentations to Be-Hookd brand standards including optimisation methodologies throughout campaigns.
- Assess social media reach, engagement, ROI, and growth and autonomously implement fan engagement campaigns for clients.
- The work produced is delivered in form of content plans, conversation planners, strategy, and pitch decks. Other required tasks are building TOV documents/ decks, sentiment reports, analytics reports and produce strategy decks for existing clients.
- Maintaining an in-depth understanding of Be-Hookd’s marketplace and the social landscape to ensure delivery of best-in-class campaigns.
- Understand the landscape of contemporary culture – entertainment, youth cultures, fashion, etc. and research clients autonomously to develop informed ideation.
New Business Support:
- Play a key role in reinforcing Be-Hookd as a valued strategic partner, identifying and exploiting opportunities for deepening strategy’s contribution to projects and accounts.
- Pro-actively contribute and support the Creative Director and Account Directors with research, insight, and support around new business pitches.
- Build effective pitch strategy plans based on RFPs.
- Drive forward the RFP by collaborating and ensuring the response is integrated and aligned to the Social Insights and Content methodology.
Knowledge and essential skills:
- Incredibly meticulous and detail-oriented in all aspects of your work
- Excellent time management
- Excellent communication and copywriting skills and able to produce high-quality documents
- Demonstrable experience with social media channels and tools
- Strong understanding of social media best practice
- Knowledgeable of latest developments in the digital space/ social media as well as music artists and genres
- Committed to excellence in digital marketing
Requirements
- Minimum of 3 years’ experience in a social media/ marketing role, ideally as part of a fast-growing agency and/ or the entertainment sector
- Advanced knowledge of Microsoft Excel and Keynote
- Demonstrated knowledge of and professional experience with social platforms such as Instagram, Facebook, Twitter, Youtube, TikTok, and Snapchat
- Design and editing skills (HTML, photoshop) would be considered a plus
- Ability to travel and attend events nationally
- Confident and articulate presenter
- Adaptable, versatile, and thrives in high-pressure situations
- Transparent, honest and straightforward, is comfortable in giving and receiving constructive feedback